■ Homeowner submits ticket.
■ Ticket goes into queue.
■ Tickets are reviewed by Board during monthly LFCA Board meetings. If this is an urgent Reseller package request, this get flagged for faster response time.
■ Questions and/or requests are addressed via ticket portal.
■ Homeowners can check the status of tickets at any time by logging into their account.

Ticketing System Instruction Guide

Please utilize the Ticketing System Instruction Guide for your step by step instructions for how to submit a ticket.